Support
The fastest way to reach us is inside the app: Settings → Contact us. Your message arrives with the app version and your platform, which helps us solve the problem.
- Technical support and problemssupport@al-salah.app
- General questionsinfo@al-salah.app
- Privacy and partnershipscontact@al-salah.app
Quick fixes
Prayer times differ from my mosque or my country's calendar
Check your location from the Prayer screen or Settings → Change location, then check the calculation method in Settings. If there is still a difference, send us the city, the difference in minutes and the authority you follow.
I don't get adhan or Athkar alerts
Allow notifications for the app in your phone settings and turn the alerts on in the app's Settings. On Android, exclude the app from battery saving and allow exact alarms. On iPhone, make sure a Focus mode isn't silencing the app.
The compass is inaccurate
Hold the phone flat, remove any magnetic case, move away from metal and move the phone in a figure 8 until the compass settles.
Recitations don't play
Streaming needs an internet connection. To listen offline, download the surah from Quran → Manage downloads.
How do I add the home-screen widget?
On Android, long-press the home screen, tap Widgets and pick the Salah widget. The iPhone widget is in development.